---
title: 'Issues'
description: 'Learn how to report issues and contribute to Nile Auth improvement'
---

## Before Reporting

### Check Existing Issues

1. Search the [GitHub Issues](https://github.com/niledatabase/niledatabase/issues) and [GitHub Discussions](https://github.com/orgs/niledatabase/discussions)
2. Review closed issues
3. Check the documentation

### Gather Information

- Nile Auth version
- Environment details
- Steps to reproduce
- Error messages
- Relevant logs

## Creating an Issue

### Issue Template

```markdown
### Description

[Clear description of the issue]

### Environment

- Nile Auth Version:
- Node.js Version:
- Operating System:
- Browser (if applicable):

### Steps to Reproduce

1. [First Step]
2. [Second Step]
3. [and so on...]

### Expected Behavior

[What you expected to happen]

### Actual Behavior

[What actually happened]

### Additional Context

[Any other relevant information]
```

## Issue Types

### Bug Reports

- Describe the bug clearly
- Provide reproduction steps
- Include error messages
- Add relevant code snippets

### Feature Requests

- Explain the use case
- Describe expected behavior
- Provide examples
- Consider alternatives

### Documentation Issues

- Identify unclear sections
- Suggest improvements
- Point out errors
- Propose additions

## Best Practices

### Writing Good Issues

1. Be specific and clear
2. One issue per report
3. Include relevant details
4. Use proper formatting

### Issue Labels

- bug: Bug reports
- enhancement: Feature requests
- documentation: Doc updates
- help wanted: Community assistance needed
- auth: Mark Nile Auth specific issues (not issues with the database, for instance)

## Contributing Solutions

### Fixing Issues

1. Comment on the issue
2. Fork the repository
3. Create a fix
4. Submit a pull request

### Pull Request Guidelines

```markdown
### Related Issue

Fixes #[issue number]

### Changes Made

- [Change 1]
- [Change 2]
- [Change 3]

### Testing Done

- [Test 1]
- [Test 2]

### Screenshots (if applicable)

[Add screenshots]
```

## Security Issues

### Responsible Disclosure

1. **DO NOT** create public issues
2. Email security@thenile.dev
3. Wait for response
4. Follow disclosure timeline

### Security Guidelines

- Report vulnerabilities privately
- Provide proof of concept
- Allow time for fixes
- Follow up responsibly

## Getting Help

- [Join Discord Community](https://discord.com/invite/8UuBB84tTy)
- [Read Documentation](/auth/introduction)
- [Contact Support](https://www.thenile.dev/contact-us)

## Issue Lifecycle

1. Submission
2. Triage
3. Investigation
4. Resolution
5. Closure

## Best Practices

- Be respectful and professional
- Follow up on your issues
- Help others when possible
- Keep discussions focused

## Related Topics

- [Development Guide](/auth/contributing/develop)
- [Testing Guide](/auth/contributing/testing)
- [Community Guidelines](/auth/help/community)
